With a significant portion of our business in the Pacific Northwest, we experienced the impact of COVID-19 early in the pandemic. We used our cross-functional team approach to identify best practices and strategies for moving forward with plans to maximize patient outcomes while maintaining the safety and health of our employees and partners.
We capitalized on the learnings among our network of facilities to develop operational and clinical best practices. These were modified weekly in the early stages as information was evolving and have since been refined and tuned. Our goal is to come alongside our facility partners to not only react if patients or staff become COVID-19 positive, but also develop a state of readiness through contingency planning.