Infinity Rehab would like to congratulate the following facilities for achieving “Best in Class” rating from their patient satisfaction surveys in Rehab Services. Best in class means scoring within the top 10% in each target area: a tremendous accomplishment as it represents direct feedback from the patients we serve on a daily basis.
West Hills Rehab
1. Quality of Service
2. Dignity and Respect
3. Recommend to Others
Good Sam Spokane Valley
1. Quality of Service
2. Understood Procedures
3. Dignity and Respect
4. Response to Concerns
5. Atmosphere/Therapy Area
6. Recommend to Others
7. Overall Customer Satisfaction
Washington Center
1. Dignity and Respect
Village Health Care
1. Quality of Service
2. Understood Procedures
3. Dignity and Respect
4. Results Achieved
5. Atmosphere/Therapy Area
6. Overall Customer Satisfaction
Timberview
1. Understood Procedures
2. Dignity and Respect
3. Response to Concerns
4. Involvement/Goals
Summitview Healthcare Center
1. Quality of Service
2. Understood Procedures
3. Dignity and Respect
4. Atmosphere/Therapy Area
5. Equipment Quality
Sullivan Park Care Center
1. Understood Procedures
Stephenson Nursing Center
1. Dignity and Respect
2. Response to Concerns
3. Involvement/Goals
Seattle Keiro
1. Response to Concerns
2. Pace of Progress
Ridgeland Nursing
1. Response to Concerns
Porthaven Healthcare
1. Dignity and Respect
2. Response to Concerns
3. Atmosphere/Therapy Area
Pinecrest Community
1. Quality of Service
2. Understood Procedures
3. Involvement/Goals
4. Pace of Progress
5. Results Achieved
6. Recommend to Others
7. Overall Customer Satisfaction
Pine Acres Rehab
1. Quality of Service
2. Understood Procedures
3. Dignity and Respect
4. Pace of Progress
5. Overall Customer Satisfaction
Oregon City Healthcare
1. Understood Procedures
Molalla Manor Care Center
1. Atmosphere/Therapy Area
Mira Vista Care and Rehab Center
1. Involvement/Goals
Maryville Nursing Home
1. Quality of Service
2. Understood Procedures
3. Involvement/Goals
4. Results achieved
5. Atmosphere/Therapy Area
6. Overall Customer Satisfaction
Mary’s Woods
1. Dignity and Respect
2. Atmosphere/Therapy Area
3. Equipment Quality
4. Recommend to Others
5. Overall Customer Satisfaction
Landmark Care Center
1. Dignity and Respect
2. Response to Concerns
3. Atmosphere/Therapy Area
4. Equipment Quality
Johnson Center
1. Results achieved
Holly Creek Retirement
1. Quality of Service
2. Understood Procedures
3. Dignity and Respect
4. Equipment Quality
Hillcrest Haven
1. Response to Concerns
2. Results achieved
3. Recommend to Others
4. Overall Customer Satisfaction
Gateway Nursing
1. Dignity and Respect
Fairlawn
1. Quality of Service
2. Understood Procedures
3. Response to Concerns
Evenglow Lodge
1. Quality of Service
2. Understood Procedures
3. Dignity and Respect
4. Response to Concerns
5. Involvement/Goals
6. Pace Of Progress
7. Results achieved
8. Atmosphere/Therapy Area
9. Equipment Quality
10. Knowledge/Skills of Therapist
11. Recommend to Others
12. Overall Customer Satisfaction
Emerald Heights
1. Dignity and respect
2. Involvement/Goals
3. Equipment Quality
4. Recommend to Others
Discovery Nursing and Rehab
1. Understood Procedures
2. Dignity and Respect
Desert View Care Center
1. Quality of Service
2. Understood Procedures
3. Dignity and Respect
4. Response to Concerns
5. Pace of Progress
6. Results Achieved
7. Atmosphere/Therapy Area
8. Recommend to Others
9. Overall Customer Satisfaction
Creswell Care Center
1. Dignity and Respect
2. Involvement in Goals
Forest Grove Rehab Center
1. Dignity and Respect
2. Involvement/Goals
3. Atmosphere/Therapy Area
4. Equipment Quality
Again, we congratulate the Rehab and Nursing teams at these locations- thank you for all you do to serve these residents and families, and ensure their high appreciation of their experience with you!

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